Increasing the Quality in IT-supported Knowledge Repositories: Critical Success Factors for Identifying Knowledge

Aggestam, LenaHögskolan i Skövde,Institutionen för kommunikation och information,Forskningscentrum för Informationsteknologi (author)

Increasing the Quality in IT-supported Knowledge Repositories : Critical Success Factors for Identifying Knowledge

9 pages, [CD-ROM]
IT-supported knowledge repositories are an important part in Knowledge Management (KM) work. The success of an IT-supported knowledge repository is dependent on what is stored in the repository and hence the ability to capture the right knowledge is a key aspect. Therefore, to increase the quality in an ITsupported Knowledge Repository, the identify activity, which starts the capture process, must be successfully performed. While Critical Success Factors (CSF) for KM and KMS are frequently discussed in the literature, there is a knowledge gap concerning CSF for this specific knowledge capture activity. Based on an interpretive field study and a literature review, this paper proposes and characterizes CSF for the identify activity. For example, we highlight the importance of having organizational knowledge about what knowledge to capture and where to find it, i.e. having knowledge about potential sources of knowledge.

Persson, AnneHögskolan i Skövde,Institutionen för kommunikation och information,Forskningscentrum för Informationsteknologi(Swepub:his)pera (author)
Högskolan i SkövdeInstitutionen för kommunikation och information (creator_code:org_t)

In:Proceedings of the 43rd Annual Hawaii International Conference on System Sciences, 5-8 January 2010, Koloa, Kauai, Hawaii: IEEE Computer Society, s. 3329-3337978076953869397814244550969781424455102

About the subject

Kungliga biblioteket hanterar dina personuppgifter i enlighet med EU:s dataskyddsförordning (2018), GDPR. Läs mer om hur det funkar här.
Så här hanterar KB dina uppgifter vid användning av denna tjänst.