'We are data rich but information poor': how do patient-reported measures stimulate patient involvement in quality improvement interventions in Swedish hospital departments?

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Bergerum, CarolinaHogskolan Boras, Fac Caring Sci Work Life & Social Welf, Boras, Sweden. (författare)

'We are data rich but information poor' : how do patient-reported measures stimulate patient involvement in quality improvement interventions in Swedish hospital departments?

Artikel/kapitelEngelska2022

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2022-08-05
BMJ Publishing Group Ltd,2022
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LIBRIS-ID:oai:DiVA.org:hj-58324
https://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-58324URI
https://doi.org/10.1136/bmjoq-2022-001850DOI

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Språk:engelska
Sammanfattning på:engelska

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Ämneskategori:ref swepub-contenttype
Ämneskategori:art swepub-publicationtype

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Included in doctoral thesis in manuscript form.
ObjectiveThis study aimed to investigate if and how patient-reported measures from national and local monitoring stimulate patient involvement in hospital quality improvement (QI) interventions. We were also interested in the factors that influence the level and degree of patient involvement in the QI interventions.MethodsThe study used a qualitative, descriptive design. Inspired by the Framework Method, we created a working analytical framework. Four hospital departments participated in the data collection. Collaborating with a QI leader from each department, we identified the monitoring systems for the patient-reported measures that were used to initiate or evaluate QI interventions. Thereafter, the level and degree of patient involvement and the factors that influenced this involvement were analysed for all QI interventions. Data were mapped in an Excel spreadsheet to analyse connections and differences.ResultsDepartments used patient-reported measures from both national and local monitoring systems to initiate or evaluate their QI interventions. Thirty-one QI interventions were identified and analysed. These interventions were mainly conducted at the direct care and organisational levels. By participating in questionnaires, patients were involved to the degree of consultation. Patients were not involved to the degree of partnership and shared leadership for the identified QI interventions.ConclusionsOverall, hospital departments have limited knowledge regarding patient-reported measures and how they are best applied in QI interventions and how they support improvements. Applying patient-reported measures to hospital QI interventions does not enhance patient involvement beyond the degree of consultation.

Ämnesord och genrebeteckningar

MEDICIN OCH HÄLSOVETENSKAP Hälsovetenskap Omvårdnad hsv//swe
MEDICAL AND HEALTH SCIENCES Health Sciences Nursing hsv//eng
quality measurement
healthcare quality improvement
performance measures

Biuppslag (personer, institutioner, konferenser, titlar ...)

Petersson, Christina,1975-Jönköping University,HHJ, Avdelningen för omvårdnad,The Jönköping Academy for Improvement of Health and Welfare(Swepub:hj)petchr (författare)
Thor, Johan,1963-Jönköping University,The Jönköping Academy for Improvement of Health and Welfare,Karolinska Inst, Med Management Ctr, Stockholm, Sweden(Swepub:hj)thjo (författare)
Wolmesjö, MariaHogskolan Boras, Fac Caring Sci Work Life & Social Welf, Boras, Sweden. (författare)
Hogskolan Boras, Fac Caring Sci Work Life & Social Welf, Boras, Sweden.HHJ, Avdelningen för omvårdnad (creator_code:org_t)

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Ingår i:BMJ Open Quality: BMJ Publishing Group Ltd11:32399-6641

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Av författaren/redakt...: Bergerum, Caroli ...; Petersson, Chris ...; Thor, Johan, 196 ...; Wolmesjö, Maria

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MEDICIN OCH HÄLSOVETENSKAP: MEDICIN OCH HÄLS ...; och Hälsovetenskap; och Omvårdnad

Artiklar i publikationen: BMJ Open Quality

Av lärosätet: Jönköping University

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