Competence development at workplace: a work integrated informal learning (WIIL) approach

Ali, RashidDepartment of Information and Communication Engineering Yeungnam University, Gyeongsangbuk-do, Republic of Korea (author)

Competence development at workplace : a work integrated informal learning (WIIL) approach

Learning within the organization is not only linked to the formal training and education of the employees, but also to informal processes of sharing knowledge. The knowledge is often embedded in organizational activities, practices and norms, as well as in social ties among individuals in the organization. We analyzed employees' behavior and acceptance of online social networking as an information system (IS) of learning. The analysis is performed by a descriptive case survey within a telecom corporation in Pakistan. The purpose of our study is to bring an informal learning system at workplace. In this study we obtain quantitative data from 105 out of 180 targeted employees. The results show that a majority of the studied employees favor social networking to connect colleagues at different levels and more than half of the respondents share their knowledge and experiences using social sites. Nearly half of the respondents strongly agree that knowledge sharing is an important role of social sites within the organization and many are in favor of social media as an informal learning system. The results also show how the professionals use social networking sites to share their experiences and to build a virtual break in hierarchical levels of professions. This paper illustrates the benefits of social networking sites as an informal work integrated learning tool that also serves as an IS model for the organization.

Ashgar, SummaraDepartment of Information and Communication Engineering Yeungnam University, Gyeongsangbuk-do, Republic of Korea (author)
Spante, Maria,1967-Högskolan Väst,Avd för informatik,LINA(Swepub:hv)marspa (author)
Kim, Sung WonDepartment of Information and Communication Engineering Yeungnam University, Gyeongsangbuk-do, Republic of Korea (author)
Kim, Byung-SeoDepartment of Computer & Information Communication Engineering Hongik University, Sejong, Republic of Korea (author)
Department of Information and Communication Engineering Yeungnam University, Gyeongsangbuk-do, Republic of KoreaAvd för informatik (creator_code:org_t)

In:Far East Journal of Electronics and CommunicationsAllahabad, India : Pushpa Publishing House,2, s. 35-420973-7006

By the author/editor: Ali, Rashid; Ashgar, Summara; Spante, Maria, 1 ...; Kim, Sung Won; Kim, Byung-Seo

About the subject

SOCIAL SCIENCES: SOCIAL SCIENCES; and Media and Commun ...; and Information Syst ...

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