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Consumer Perception at Point of Purchase : Evaluating Proposed Package Designs in an Eye-tracking Lab

Wästlund, Erik, 1969- (author)
Karlstads universitet,Avdelningen för psykologi,Centrum för HumanIT,Centrum för tjänsteforskning,CTF-Service research center, Karlstad University, Sweden
Shams, Poja, 1980- (author)
Karlstads universitet,Avdelningen för företagsekonomi,Centrum för tjänsteforskning,CTF-Service research center, Karlstad University, Sweden
Löfgren, Martin, 1975- (author)
Karlstads universitet,Avdelningen för företagsekonomi,Centrum för tjänsteforskning,CTF-Service research center, Karlstad University, Sweden
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Witell, Lars, 1972- (author)
Karlstads universitet,Centrum för tjänsteforskning,Handelshögskolan (from 2013),CTF-Service research center, Karlstad University, Sweden
Gustafsson, Anders, 1964- (author)
Karlstads universitet,Centrum för tjänsteforskning,Avdelningen för företagsekonomi,CTF-Service research center, Karlstad University, Sweden
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 (creator_code:org_t)
Journal of Business & Retail Management Research, 2010
2010
English.
In: Journal of Business & Retail Management Research. - : Journal of Business & Retail Management Research. - 1751-8202 .- 2056-6271. ; 5:1, s. 41-50
  • Journal article (peer-reviewed)
Abstract Subject headings
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  • In today’s retail environment, consumer products are increasingly competing for customers’ attention. Research has shown that 60–80% of purchasing decisions are influenced in-store. Thus, packaging that stands out from competitors gains a competitive advantage. This study investigates the use of eye-tracking as a method to evaluate and design packaging with better Point-of-Purchase qualities. An eye-tracking laboratory was used and shoppers were recruited for three rounds of experiments. In total, 128 participants were recruited in order to assess the potential of eye-tracking. Results show that, when taking some methodological constraints into account, eye-tracking complements traditional methodologies with further insights when investigating the Point-of-Purchase qualities of packaging.

Subject headings

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)
SAMHÄLLSVETENSKAP  -- Psykologi (hsv//swe)
SOCIAL SCIENCES  -- Psychology (hsv//eng)

Keyword

Eye-tracking
point-of-purchase marketing
FMCG
Package design
Business Administration
Företagsekonomi
Psykologi
Psychology
TECHNOLOGY

Publication and Content Type

ref (subject category)
art (subject category)

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