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- Bergkvist, LindaKarlstads universitet,Avdelningen för informatik och projektledning (author)
Management of Information Systems Outsourcing: Challenges and Lessons Learned
- Article/chapterEnglish2011
Publisher, publication year, extent ...
- 2011
- printrdacarrier
Numbers
- LIBRIS-ID:oai:DiVA.org:kau-10918
- https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-10918URI
- https://lup.lub.lu.se/record/2167626URI
Supplementary language notes
- Language:English
Part of subdatabase
- SwePubSwePub
Classification
Notes
- To be successful in Information Systems (IS) outsourcing the necessity of better management practices has been pointed out. This research contributes to the knowledge base on management of IS outsourcing by addressing management of IS outsourcing relationships. The research describes two cases of IS outsourcing relationships that differ in type of activity outsourced, IS development versus IS maintenance and operation, and relationship composition. From the cases lessons learnt are identified which with support from IS outsourcing literature are proposed as propositions for management of IS outsourcing. It can be concluded that if the propositions, related to negotiation, communication and way of working, are adopted in an early stage they could contribute to successful IS outsourcing relationships. Another conclusion is that the IS outsourcing management approach should not differ between type of IS activity outsourced, but rather reflect the nature of the IS activity; if it is a simple or complex activity
Subject headings and genre
- NATURVETENSKAP Data- och informationsvetenskap Systemvetenskap, informationssystem och informatik hsv//swe
- NATURAL SCIENCES Computer and Information Sciences Information Systems hsv//eng
- SAMHÄLLSVETENSKAP Medie- och kommunikationsvetenskap Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning hsv//swe
- SOCIAL SCIENCES Media and Communications Information Systems, Social aspects hsv//eng
- Information systems outsourcing relationship
- information systems outsourcing management
- lessons learned
- information systems development
- information systems maintenance and operation
- Information Systems
- Informatik
Added entries (persons, corporate bodies, meetings, titles ...)
- Johansson, BjörnLund University,Lunds universitet,Institutionen för informatik,Ekonomihögskolan,Department of Informatics,Lund University School of Economics and Management, LUSEM(Swepub:lu)ics-bnj (author)
- Karlstads universitetAvdelningen för informatik och projektledning (creator_code:org_t)
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