Search: L773:0264 2069 OR L773:1743 9507 >
The evolution of se...
-
Carlborg, Per,1984-Linköpings universitet,Industriell ekonomi,Tekniska högskolan,Industriell marknadsföring
(author)
The evolution of service innovation research : a critical review and synthesis
- Article/chapterEnglish2014
Publisher, publication year, extent ...
-
2013-03-22
-
Routledge,2014
-
printrdacarrier
Numbers
-
LIBRIS-ID:oai:DiVA.org:oru-63746
-
https://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-63746URI
-
https://doi.org/10.1080/02642069.2013.780044DOI
-
https://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-95805URI
Supplementary language notes
-
Language:English
-
Summary in:English
Part of subdatabase
Classification
-
Subject category:ref swepub-contenttype
-
Subject category:for swepub-publicationtype
Notes
-
The number of service innovation articles has increased dramatically in the past 25 years. By reviewing 128 articles published between 1986 and 2010, primarily in leading marketing and innovation journals, this study analyzes the progression of service innovation research according to topicality and perspective. The authors summarize prior research by clustering it into three evolutional phases and drawing parallels with the evolution of the wider services marketing field. Overall, the view of service innovation has evolved, from a complement of traditional product innovation to a multidimensional, all-encompassing notion that entails several functions, both within and outside the firm.
Subject headings and genre
Added entries (persons, corporate bodies, meetings, titles ...)
-
Kindström, DanielLinköpings universitet,Industriell ekonomi,Tekniska högskolan,Industriell marknadsföring(Swepub:liu)danki33
(author)
-
Kowalkowski, Christian,1978-Linköpings universitet,Industriell ekonomi,Tekniska högskolan,Department of Marketing, CERS – Centre for Relationship Marketing and Service Management, Hanken School of Economics, Finland,Industriell marknadsföring(Swepub:liu)chrko57
(author)
-
Linköpings universitetIndustriell ekonomi
(creator_code:org_t)
Related titles
-
In:Service Industries Journal: Routledge34:5, s. 373-3980264-20691743-9507
Internet link
Find in a library
To the university's database