Different perspectives on public service innovation policy : A critical literature review

• Purpose – The purpose of this study is to systematically review the service scholars’ different perspectives on the role of innovation policy in influencing innovation in public service.Design/methodology/approach – This study is based on a systematic reviewing approach. We have reviewed total of 117 articles published in the Web of Science and Scopus between 2009 and 2014. These exemplars are then analyzed in terms of their 1) distribution amount the period, methodology applied and focus dimensions within the innovation policy studies agenda, 2) drivers, barriers and potential effects toward innovation policy implementation and 3) emerging theme of innovation policy studies.Findings – study categorizes the literature into a problem oriented, opportunity focused, and contextual pressured perspective. The problem oriented perspective approaches innovation policy as remedy to deal with market failures or even systemic failures, which requires government to recover the suboptimal investment situation in knowledge creation and other innovative activity. The opportunity focused perspective views the policy as effective incentive resource that justify government as supporting role to promote the innovation and technology development in certain area through single or packages instruments, such as financial and/or taxation method. The contextual pressured perspective views the policy making from a broader perspective that the global economic and environmental contextual needs to be considered, therefore policy are a series of interlocking consequences. This research also suggests the government intervention time in terms of different stage of innovation is also critical for the implementation of service innovation.Contribution/value – This paper contributes with a synthesized overview of current agenda in terms of innovation policy studies. It compares different focus and potential impacts of innovation policy in recent literature studies and join to the ongoing discussion around the role of innovation policy within the service innovation development.

Ämnesord

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Nyckelord

sustainable policy

innovation policy

service innovation

innovation system

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)