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The Influence of Co...
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Arsenovic, JasenkoKarlstads universitet,Handelshögskolan (from 2013),Centrum för tjänsteforskning (from 2013)
(author)
The Influence of Collaborative Judgement on Customer’s Service Recovery Experience
- Article/chapterEnglish2020
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LIBRIS-ID:oai:DiVA.org:kau-82827
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https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-82827URI
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Subject category:ref swepub-contenttype
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Subject category:kon swepub-publicationtype
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Edvardsson, Bo,1952-Karlstads universitet,Handelshögskolan (from 2013),Centrum för tjänsteforskning (from 2013)(Swepub:kau)boedvard
(author)
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Tronvoll, Bård,1964-Karlstads universitet,Handelshögskolan (from 2013),Centrum för tjänsteforskning (from 2013)(Swepub:kau)bardtron
(author)
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Gruber, Thorsten
(author)
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Karlstads universitetHandelshögskolan (from 2013)
(creator_code:org_t)
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