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- Håkansta, CarinKarlstads universitet,Handelshögskolan (from 2013),Karolinska Institutet (author)
Ambulating, digital and isolated : The case of Swedish labour inspectors
- Article/chapterEnglish2022
Publisher, publication year, extent ...
- 2021-08-24
- Wiley-Blackwell,2022
- electronicrdacarrier
Numbers
- LIBRIS-ID:oai:DiVA.org:kau-85860
- https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-85860URI
- https://doi.org/10.1111/ntwe.12211DOI
- http://kipublications.ki.se/Default.aspx?queryparsed=id:147429525URI
Supplementary language notes
- Language:English
- Summary in:English
Part of subdatabase
- SwePubSwePub
Classification
Notes
- The focus of this paper is the impact of digitalisation on a public sector organisation: the Swedish Work Environment Agency. Building on internal documents and interviews with labour inspectors and managers, it shows that ICT-enabled temporal and spatial flexibility increased the social isolation among the inspectors and that standardising technology negatively affected their work practice discretion. The interviewed inspectors considered these problems a managerial responsibility to solve. Management, in contrast, considered isolation a passing phenomenon and judged standardisation and replicability through ICT more important than inspectors' discretion. This study illustrates how new technology in an organisation, although considered necessary, raises questions about how to maintain communities of practice and how to avoid negative effects on the discretion of street-level agents. It contributes to theory by introducing the concepts of Communities of Practice and street-level bureaucracy into the discussion of isolation by digitalisation.
Subject headings and genre
- SAMHÄLLSVETENSKAP Annan samhällsvetenskap Arbetslivsstudier hsv//swe
- SOCIAL SCIENCES Other Social Sciences Work Sciences hsv//eng
- SAMHÄLLSVETENSKAP Sociologi hsv//swe
- SOCIAL SCIENCES Sociology hsv//eng
- communities of practice
- digitalisation
- labour inspection
- professional isolation
- public sector
- social isolation
- street-level bureaucracy
- Sweden
- work
- Working Life Science
- Arbetsvetenskap
Added entries (persons, corporate bodies, meetings, titles ...)
- Karlstads universitetHandelshögskolan (from 2013) (creator_code:org_t)
Related titles
- In:New technology, work and employment: Wiley-Blackwell37:1, s. 24-400268-10721468-005X
Internet link
- https://doi.org/10.1111/ntwe.12211Fulltext
- https://kau.diva-portal.org/smash/get/diva2:1591714/FULLTEXT01.pdffulltext:print
- https://onlinelibrary.wiley.com/doi/pdfdirect/10.1111/ntwe.12211
- https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-85860
- https://doi.org/10.1111/ntwe.12211
- http://kipublications.ki.se/Default.aspx?queryparsed=id:147429525
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