Last-mile logistics of perishable products: A review of effectiveness and efficiency measures used in empirical research

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MARC

Lagin, MadelenDalarna University, Sweden (author)

Last-mile logistics of perishable products : A review of effectiveness and efficiency measures used in empirical research

Article/chapterEnglish2022

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Emerald Group Publishing Limited,2022
electronicrdacarrier

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LIBRIS-ID:oai:DiVA.org:kau-91752
https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-91752URI
https://doi.org/10.1108/IJRDM-02-2021-0080DOI
https://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-122342URI

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Language:English
Summary in:English

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SwePubSwePub

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Subject category:ref swepub-contenttype
Subject category:for swepub-publicationtype

Notes

Purpose Current online business development redistributes last-mile logistics (LML) from consumer to retailer and producer. This paper identifies how empirical LML research has used and defined logistic performance measures for key grocery industry actors. Using a multi-actor perspective on logistic performance, the authors discuss coordination issues important for optimising LML at system level. Design/methodology/approach A semi-systematic literature review of 85 publications was conducted to analyse performance measurements used for effectiveness and efficiency, and for which actors. Findings Few empirical LML studies exist examining coordination between key actors or on system level. Most studies focus on logistic performance measurements for retailers and/or consumers, not producers. Key goals and resource utilisations lack research, including all key actors and system-level coordination. Research limitations/implications Current LML performance research implies a risk for sub-optimisation. Through expanding on efficiency and effectiveness interplay at system level and introducing new research perspectives, the review highlights the need to revaluate single-actor, single-measurement studies. Practical implications No established scientific guidelines exist for solving LML optimisation in the grocery industry. For managers, it is important to thoroughly consider efficiency and effectiveness in LML execution, coordination and collaboration among key actors, avoiding sub-optimisations for business and sustainability. Originality/value The study contributes to current knowledge by reviewing empirical research on LML performance in the grocery sector, showing how previous research disregards the importance of multiple actors and coordination of actors, efficiency and effectiveness.

Subject headings and genre

TEKNIK OCH TEKNOLOGIER Samhällsbyggnadsteknik Transportteknik och logistik hsv//swe
ENGINEERING AND TECHNOLOGY Civil Engineering Transport Systems and Logistics hsv//eng
SAMHÄLLSVETENSKAP Ekonomi och näringsliv Företagsekonomi hsv//swe
SOCIAL SCIENCES Economics and Business Business Administration hsv//eng
Semi-systematic literature review
Supply chain
Last-mile logistics
Business Administration
Företagsekonomi
Marketing

Added entries (persons, corporate bodies, meetings, titles ...)

Hakansson, JohanDalarna University, Sweden (author)
Nordstrom, CarinDalarna University, Sweden (author)
Nyberg, Roger G.Dalarna University, Sweden (author)
Öberg, Christina,1970-Karlstads universitet,Centrum för tjänsteforskning (from 2013),Karlstad University, Sweden;Ratio Institute, Sweden(Swepub:lnu)chobaa (author)
Dalarna University, SwedenCentrum för tjänsteforskning (from 2013) (creator_code:org_t)

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In:International Journal of Retail & Distribution Management: Emerald Group Publishing Limited50:13, s. 116-1390959-05521758-6690

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By the author/editor: Lagin, Madelen; Hakansson, Johan; Nordstrom, Carin; Nyberg, Roger G.; Öberg, Christina ...

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ENGINEERING AND TECHNOLOGY: ENGINEERING AND ...; and Civil Engineerin ...; and Transport System ...

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