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Privacy Engineering in the Wild : Understanding the Practitioners' Mindset, Organisational Aspects, and Current Practices

Iwaya, Leonardo H (författare)
Karlstads universitet,Institutionen för matematik och datavetenskap (from 2013),the University of Adelaide, Australia; Cyber Security Cooperative Research Centre (CSCRC), Australia,Privacy and Security Research Group
Babar, Muhammad Ali (författare)
the University of Adelaide, Australia; Cyber Security Cooperative Research Centre (CSCRC), Australia
Rashid, Awais (författare)
University of Bristol, U.K.; REPHRAIN: National Research Centre on Privacy, Harm Reduction and Adversarial Influence Online, U.K.
 (creator_code:org_t)
IEEE, 2023
2023
Engelska.
Ingår i: IEEE Transactions on Software Engineering. - : IEEE. - 0098-5589 .- 1939-3520. ; 49:9, s. 4324-4348
  • Tidskriftsartikel (refereegranskat)
Abstract Ämnesord
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  • Privacy engineering, as an emerging field of research and practice, comprises the technical capabilities and management processes needed to implement, deploy, and operate privacy features and controls in working systems. For that, software practitioners and other stakeholders in software companies need to work cooperatively toward building privacy-preserving businesses and engineering solutions. Significant research has been done to understand the software practitioners' perceptions of information privacy, but more emphasis should be given to the uptake of concrete privacy engineering components. This research delves into the software practitioners' perspectives and mindset, organisational aspects, and current practices on privacy and its engineering processes. A total of 30 practitioners from nine countries and backgrounds were interviewed, sharing their experiences and voicing their opinions on a broad range of privacy topics. The thematic analysis methodology was adopted to code the interview data qualitatively and construct a rich and nuanced thematic framework. As a result, we identified three critical interconnected themes that compose our thematic framework for privacy engineering “in the wild”: (1) personal privacy mindset and stance, categorised into practitioners' privacy knowledge, attitudes and behaviours; (2) organisational privacy aspects, such as decision-power and positive and negative examples of privacy climate; and, (3) privacy engineering practices, such as procedures and controls concretely used in the industry. Among the main findings, this study provides many insights about the state-of-the-practice of privacy engineering, pointing to a positive influence of privacy laws (e.g., EU General Data Protection Regulation) on practitioners' behaviours and organisations' cultures. Aspects such as organisational privacy culture and climate were also confirmed to have a powerful influence on the practitioners' privacy behaviours. A conducive environment for privacy engineering needs to be created, aligning the privacy values of practitioners and their organisations, with particular attention to the leaders and top management's commitment to privacy. Organisations can also facilitate education and awareness training for software practitioners on existing privacy engineering theories, methods and tools that have already been proven effective.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Sciences (hsv//eng)

Nyckelord

Privacy
security
data protection
privacy engineering
privacy by design
software engineering
qualitative research
Computer Science
Datavetenskap

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Iwaya, Leonardo ...
Babar, Muhammad ...
Rashid, Awais
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Karlstads universitet

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