Coordination in highly-specialized care networks

• We present a field study of coordination of work in centralized highly-specialized gastro surgical care, with a large number of patients being routinely referred from participating referral hospitals. We provide a description of the organization and coordination of work at the clinic where surgery is performed in this process. A key part of the study is the description of a "Coordinator" role and a fairly rigid workflow system referred to as the Care Chain that is used to help manage interdependencies within the care process.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap -- Människa-datorinteraktion (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Human Computer Interaction (hsv//eng)

Nyckelord

Coordination

CSCW

Ethnography

Gatekeeper

Healthcare

Workflow system

Work-flow systems

Health care

Interactive computer systems

Surgery

Computer supported cooperative work

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)