Addressing digital diversity: Care matters in vulnerable digital relations in a Swedish library context

• As societies become increasingly digitalized, the requirements for inclusion continuously increase. In a Swedish public, municipal, library context,it is common that individuals who face difficulties related to digital technologies come and ask for help. In this paper, we explore care in relationsconstituted by individuals and digital technologies and analyze how care matters for digital inclusion. It builds on field studies in a Swedish librarycontext and includes qualitative interviews, focus groups, and observations of employees working to support individuals with digital needs. Inorder to analyze the material, we apply the concept of care. In the concluding discussion, we argue first for viewing individuals as sociomaterialentanglements of relations constituted by humans and non-humans, second that these soc

Ämnesord

SAMHÄLLSVETENSKAP  -- Statsvetenskap -- Studier av offentlig förvaltning (hsv//swe)

SOCIAL SCIENCES  -- Political Science -- Public Administration Studies (hsv//eng)

Nyckelord

Digital divide; care; individuals; sociomaterial; vulnerability

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)