Digital Citizenship in a Swedish Marginalised Neighbourhood : Different attitudes to and experiences of digital inclusion and eHealth

• We investigate digital citizenship by exploring attitudes and experiences of digital inclusion and eHealth with data from a survey study based on face-to-face interviews in differentlanguages, in a marginalised hard to survey neighbourhood. Through public eHealth services,people can exercise digital citizenship. We explore differences between the marginalised neighbourhood and the national level, and among residents in the neighbourhood, with disaggregateddata. The results show that the respondents in Skäggetorp report lower usage of the internet,lower access to smartphones, a somewhat lower usage of BankID, higher concern for surveillance, and a higher number of respondents feel excluded from digital society in comparison tothe nationwide survey. The results in the disaggregated data show some differences in attitudesto and experience of digital inclusion among residents in Skäggetorp. We conclude that thestudies of digital citizenship need to be broadened to address feeling included, social rights,and difference.

Ämnesord

SAMHÄLLSVETENSKAP  -- Statsvetenskap (hsv//swe)

SOCIAL SCIENCES  -- Political Science (hsv//eng)

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Information Systems, Social aspects (hsv//eng)

Nyckelord

Digital citizenship

marginalised neighbourhood

digital inclusion

eHealth

hard to survey

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)