Is this a date? – New perspectives on ICT for harmonized inter-organizationalcrisis management

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In this paper, we challenge common conceptions related to the role and development of information andcommunication technology (ICT) for crisis management. Based on an understanding of inter-organizational crisismanagement as self-organizing through processes of harmonization in complex adaptive systems, ICT ispositioned as an enabler in the bridging of social and organizational boundaries. In this view, the primaryrequirements for ICT in inter-organizational settings are defined by current information sharing needs, which arecontinuously changing with the context and co-working partners. From this understanding of inter-organizationalrelations in crisis management, this paper suggests two complementary approaches to ICT focusing on policyadjustment and training that supports adaptive organizational capabilities and utilization of easily availablecommercial ICT. The ideas put forth in this paper are intended to add perspectives and spark discussions on ICTfor crisis management.

Herkevall, JonasTotalförsvarets Forskningsintitut (author)
Totalförsvarets ForskningsinstitutTotalförsvarets Forskningsintitut (creator_code:org_t)

In:Information Systems for Criris Management and Response: ISCRAM Digital Library, s. 67-769798218217495

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SOCIAL SCIENCES: SOCIAL SCIENCES; and Other Social Sci ...; and Other Social Sci ...

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