Verifying the Usefulness of a Classification System of Best Practices

• Transfer of best practices (BPs) within an organization can significantly enhance knowledge transfer. However, in order to manage a large number of BPs within an organization, there need to be some structure for how to classify the BPs. In this paper, we present a best practice (BP) system for classifying BPs and evaluate how easy the system is to use for classifying best practices. The research approach applied was design science, which is characterized by designing an artifact in this case a BP classification system, and evaluating it. The evaluation was carried out by asking Master’s students to collect two BPs from organizations and subsequently having them classify the BPs according to the BP classification system. They were also asked to motivate their choices during their act of classification. The results of the evaluation are promising: the BP system could be used for classifying BPs since students utilized all possible values of the BP system during the act of classification. Also, it was easy for the students to justify their classifications, which might be interpreted as an ease of using the BP classification system.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Information Systems (hsv//eng)

Nyckelord

Computer and Systems Sciences

data- och systemvetenskap

Publikations- och innehållstyp

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kon (ämneskategori)