Losing and Reconstructing The Bubble in an Underground Line Control Room

• Having the hubble is an expression which indicates that operators involved incooperative process management have constructed a cognitive understanding of the operationalstatus of the process they are in control of as weil as of the control systems they use. Based on afield study of an underground line control room in Stockholm, this article tries to show how thehubble is an ongoing process which requires the continuous integration of information which isdistributed in various cognitive artifacts in the control room. The bubble, which is a highlydynamic process, can occasionally be lost and thereby require that the operator team activelyreconstructs it. In this process the various cognitive artifacts used often play a central role for theintegration of the otherwise distributed information.

Ämnesord

SAMHÄLLSVETENSKAP  -- Annan samhällsvetenskap -- Tvärvetenskapliga studier inom samhällsvetenskap (hsv//swe)

SOCIAL SCIENCES  -- Other Social Sciences -- Social Sciences Interdisciplinary (hsv//eng)

Nyckelord

Having the hubble

cooperative process management

cognitive artifacts

grounding of communication

distributed knowledge

INTERDISCIPLINARY RESEARCH AREAS

TVÄRVETENSKAPLIGA FORSKNINGSOMRÅDEN

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