Quality management and health: a double connection

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MARC

Lagrosen, Yvonne.1966-Chalmers University of Technology, Department of Quality Sciences (author)

Quality management and health : a double connection

Article/chapterEnglish2007

Publisher, publication year, extent ...

Emerald Group Publishing Limited,2007
printrdacarrier

Numbers

LIBRIS-ID:oai:DiVA.org:lnu-29752
https://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-29752URI
https://doi.org/10.1108/02656710710720321DOI
https://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-3721URI
https://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-1812URI

Supplementary language notes

Language:English
Summary in:English

Part of subdatabase

SwePubSwePub

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Subject category:ref swepub-contenttype
Subject category:art swepub-publicationtype

Notes

The purpose of this paper is to examine and discuss the effects of quality management in the health care sector and the general effects of quality management on the health of the employees. Methodology/approach The empirical basis consists of three case studies in one industrial manufacturing company and two hospitals. The empirical data have been gathered with both qualitative and quantitative methods. Findings: The twofold value of quality management, of preventing disease by supporting more rewarding working conditions as well as improving the treatment of disease by increasing the effectiveness of health care organisations it indicated. Leadership commitment was found to be the most crucial common prerequisite for successful quality management implementation and for creating a healthy work environment. In addition, continuous improvements and participation of everybody were found to have importance for well functioning quality management as well as for health. Research limitations/implications: The paper provides additional understanding of the influence of quality management on health and a model is presented. A limitation is that the factors studied are fairly broad and for further research it will be useful to go deeper into the mechanics of them. Practical implications: The three factors leadership commitment, participation of everybody and continuous improvements have been shown to be vital contributors for health and managers should make every effort to implement them. Originality/value: The double effect of quality management on health has not been studied before and knowledge of the factors contributing to it is valuable.

Subject headings and genre

TEKNIK OCH TEKNOLOGIER Maskinteknik Annan maskinteknik hsv//swe
ENGINEERING AND TECHNOLOGY Mechanical Engineering Other Mechanical Engineering hsv//eng
MEDICIN OCH HÄLSOVETENSKAP Hälsovetenskap Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi hsv//swe
MEDICAL AND HEALTH SCIENCES Health Sciences Health Care Service and Management, Health Policy and Services and Health Economy hsv//eng
SAMHÄLLSVETENSKAP Ekonomi och näringsliv Företagsekonomi hsv//swe
SOCIAL SCIENCES Economics and Business Business Administration hsv//eng
Quality Management
Health
Health-care
Leadership Commitment
Society
Quality Technology and Management
TQM
Quality control
Kvalitetsteknik
Kvalitet
Other industrial engineering and economics
Övrig industriell teknik och ekonomi
Teknik
Technology (byts ev till Engineering)
Vårdvetenskap
Caring Science
Business studies
Business administration
Kvalitetsutveckling

Added entries (persons, corporate bodies, meetings, titles ...)

Bäckström, IngelaMittuniversitetet,Institutionen för teknik, fysik och matematik (-2008),Mid Sweden University, Department of Engineering Physics and Mathematics(Swepub:miun)ingbac (author)
Lagrosen, StefanHögskolan Väst,Avd för företagsekonomi(Swepub:hv)aehsl (author)
Chalmers University of Technology, Department of Quality SciencesInstitutionen för teknik, fysik och matematik (-2008) (creator_code:org_t)

Related titles

In:International Journal of Quality & Reliability Management: Emerald Group Publishing Limited24:1, s. 49-610265-671X1758-6682

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By the author/editor: Lagrosen, Yvonne ...; Bäckström, Ingel ...; Lagrosen, Stefan

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ENGINEERING AND TECHNOLOGY: ENGINEERING AND ...; and Mechanical Engin ...; and Other Mechanical ...

MEDICAL AND HEALTH SCIENCES: MEDICAL AND HEAL ...; and Health Sciences; and Health Care Serv ...

SOCIAL SCIENCES: SOCIAL SCIENCES; and Economics and Bu ...; and Business Adminis ...

Articles in the publication: International Jo ...

By the university: Linnaeus University; Mid Sweden University; University West

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