Developing an indicator framework for measuring sustainable logistics innovation in retail

• PurposeThe purpose of this paper is to develop an indicator framework for measuring sustainable logistics innovation (SLI) in retail.Design/methodology/approachA literature review in different theory areas was conducted to generate a literature-based SLI indictor framework. The literature-based framework was then compared to five-year sustainability reports of three Swedish retailers to identify SLI indicators and how to measure them. This comparison led to a developed framework.FindingsThe developed framework combines sustainability dimensions with logistics activities. It identifies SLI indicators and how to measure them. Significant gaps between the framework and sustainability reports prompted the creation of an agenda for future research. Items that further research should consider include broadening or deepening the framework, developing specifically social SLI indicators for all logistics activities and developing measurement scales for the SLI indicators.Research limitations/implicationsThe study presents an SLI indicator framework as an initial contribution towards knowledge creation, and following the agenda for further research could generate even more implications for research.Practical implicationsManagers need inspiration concerning which indicators to use to measure SLI and how.Social implicationsThe study addresses both environmental and social sustainability, as well as suggests SLI indicators.Originality/valueNo identified study has merged sustainable logistics innovation and performance measurement in retail.

Ämnesord

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Nyckelord

Performance measurement

Innovation

Retail

Sustainable logistics

Business administration

Företagsekonomi

Publikations- och innehållstyp

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