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LIBRIS Formathandbok  (Information om MARC21)
FältnamnIndikatorerMetadata
00002756naa a2200301 4500
001oai:DiVA.org:ltu-29679
003SwePub
008160930s1999 | |||||||||||000 ||eng|
024a https://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-296792 URI
040 a (SwePub)ltu
041 a engb eng
042 9 SwePub
072 7a ref2 swepub-contenttype
072 7a kon2 swepub-publicationtype
100a Hellsten, Ulrikau Luleå tekniska universitet4 aut
2451 0a Self-assessment as a facilitator for learning
264 1b American Society for Quality,c 1999
338 a print2 rdacarrier
500 a Godkänd; 1999; 20100520 (ysko)
520 a As a tool and as an approach, self-assessment supports organizational learning. For example, self-assessment is a tool in systematic problem solving and an approach in new experimentation. In addition to these two elements, a learning organization should be skilled in learning from the best practices and experience of others and in quickly and efficiency transferring knowledge throughout the organization. When based on total quality management (TQM), the best known self-assessment tools include the European Quality Award and the Malcolm Baldrige National Quality Award. The TQM perspective suggests a three-phase approach to self-assessment: preparation, accomplishment, and continuous improvement through generation and implementation of action plans. A pilot study of TQM-based self-assessment with about 25 employees at the Lule� University of Technology used a springboard assessment tool that covered four areas: customer cooperation, employee commitment, leadership, and process management. The springboard questionnaire analyzed employee opinions on the tool and approach of this self-assessment. For the preparation phase, the analysis suggested better reconciliation of improvement work with everyday tasks. For the accomplishment phase, the assessment demonstrated the useful but time consuming nature of teamwork. Meeting times needed to be better allocated. And for the continuous improvement phase, the self-assessment was incomplete as of this writing.
650 7a TEKNIK OCH TEKNOLOGIERx Maskinteknikx Tillförlitlighets- och kvalitetsteknik0 (SwePub)203052 hsv//swe
650 7a ENGINEERING AND TECHNOLOGYx Mechanical Engineeringx Reliability and Maintenance0 (SwePub)203052 hsv//eng
653 a Kvalitetsteknik
653 a Quality Technology and Management
700a Wiklund, Pia Sandvik4 aut
710a Luleå tekniska universitet4 org
773t Proceedings of the 1999 ASQ's 53rd Annual Quality Congressd : American Society for Qualityg , s. 423-431q <423-431z 9789992892329
8564 8u https://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-29679

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Hellsten, Ulrika
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TEKNIK OCH TEKNOLOGIER
TEKNIK OCH TEKNO ...
och Maskinteknik
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Luleå tekniska universitet

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