The consequences of managerial controls for digital innovation projects

• Digitalization has provided new opportunities for firms in the manufacturing industry but also brought a wide range of new challenges. This paper focuses managerial controls in order to further our understanding in what managers can do in order to manage and support digital innovation projects. More specifically the aim of this paper is to explore the role of managerial controls for digital innovation projects in manufacturing firms. Data has been collected from two manufacturing firms through interviews. The results further our understanding of the consequences of different managerial controls for digital innovation projects. Surprisingly the findings show that digital innovation projects demand more control than regular projects. The results bring a number of managerial implications, 1) there is a need to deliberately use a combination of controls, 2) it is important to use controls also for decision making, both in terms of speed and the ability to make good decisions and 3) there is a need to have controls also for customers and partners

Ämnesord

TEKNIK OCH TEKNOLOGIER  -- Annan teknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Other Engineering and Technologies (hsv//eng)

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