Automated User Interaction Analysis for Workflow-Based Web Portals

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• Success in the software market requires constant improvement of the software. These improvements however have to directly align with the needs of the users of the software. A recent trend in software engineering is to collect post-deployment data about how users use a software system. We report in this paper about a case study with an industrial partner in which (1) we identified which data has to be collected for a web-based portal system, (2) implemented the data collection, and (3) performed an experiment comparing the collected data with answers of the test subjects in a survey.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences (hsv//eng)

Nyckelord

user interaction

post-deployment data collection

Build-Measure-Learn

data-driven software engineering

Build-Measure-Learn

Data-driven software engineering

Post-deployment data collection

User interaction

Publikations- och innehållstyp

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