Combining Ontology and Large Language Models to Identify Recurring Machine Failures in Free-Text Fields

• Companies must enhance total maintenance effectiveness to stay competitive, focusing on both digitalization and basic maintenance procedures. Digitalization offers technologies for data-driven decision-making, but many maintenance decisions still lack a factual basis. Prioritizing efficiency and effectiveness require analyzing equipment history, facilitated by using Computerized Maintenance Management Systems (CMMS). However, CMMS data often contains unstructured free-text, leading to manual analysis, which is resource-intensive and reactive, focusing on short time periods and specific equipment. Two approaches are available to solve the issue: minimizing free-text entries or using advanced methods for processing them. Free-text allows detailed descriptions but may lack completeness, while structured reporting aids automated analysis but may limit fault description richness. As knowledge and experience are vital assets for companies this research uses a hybrid approach by combining Natural Language Processing with domain specific ontology and Large Language Models to extract information from free-text entries, enabling the possibility of real-time analysis e.g., identifying recurring failure and knowledge sharing across global sites.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences (hsv//eng)

NATURVETENSKAP  -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Information Systems (hsv//eng)

Nyckelord

Artificial Intelligence

Experience Reuse

Industrial Maintenance

Large Language Models

Natural Language Processing

Computational linguistics

Decision making

Failure (mechanical)

Natural language processing systems

Ontology

Computerized maintenance management system

Free texts

Language model

Language processing

Large language model

Natural languages

Text entry

Maintenance

Publikations- och innehållstyp

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