A Performance Evaluation Framework for Innovation a chapter in Innovation in Business and Enterprise: Technologies and Frameworks

• This chapter presents a framework for a conceptual evaluation of the performance of industrial product innovation activities. The framework promotes a holistic view of performance by considering three categories of activities: Planning, Implementation, and Sales and Delivery. Successful performance evaluation comes from acknowledging the fact that there are different objectives for each of the three activity categories. Moreover, performance may be expressed as a function of the performance of the Planning, the Implementation, and the Sales and Delivery activities. In this chapter the results of research involving seven large companies in Sweden, with the objective of improving the understanding of what is required to be successful when developing complex industrial products, are presented. Key factors for success as well as some general conclusions are discussed.

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