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Health services and the treatment of immigrants : data on service use, interpreting services and immigrant staff members in services across Europe

Kluge, U (författare)
Charite, Dept Psychiat & Psychotherapy, CCM, D-10117 Berlin, Germany
Bogic, M (författare)
Queen Mary Univ London, Unit Social & Community Psychiat, Newham Ctr Mental Hlth, London E13 8SP, England
Devillé, W (författare)
NIVEL Netherlands Inst Hlth Serv Res, NL-3500 BN Utrecht, Netherlands
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Greacen, T (författare)
Etab Publ Sante Maison Blanche, F-75019 Paris, France
Dauvrin, M (författare)
Catholic Univ Louvain, Inst Hlth & Soc IRSS, B-1200 Brussels, Belgium
Dias, S (författare)
Univ Nova Lisboa, Inst Higiene & Med Trop, P-1349008 Lisbon, Portugal
Gaddini, A (författare)
Laziosanita ASP Publ Hlth Agcy Lazio Reg, I-00198 Rome, Italy
Koitzsch Jensen, N (författare)
Univ Copenhagen, Hlth Serv Res Unit, Dept Publ Hlth, Danish Res Ctr Migrat Ethn & Hlth MESU, DK-1014 Copenhagen, Denmark
Ioannidi- Kapolou, E (författare)
Natl Sch Publ Hlth, Dept Sociol, Athens 11521, Greece
Mertaniemi, R (författare)
Natl Inst Hlth & Welf THL, Dept Mental Hlth & Subst Abuse Serv, FIN-00271 Helsinki, Finland
Puipcinós i Riera, R (författare)
Agcy Publ Hlth Barcelona, Barcelona 08023, Spain
Sandhu, S (författare)
Queen Mary Univ London, Unit Social & Community Psychiat, Newham Ctr Mental Hlth, London E13 8SP, England
Soares, Joaquim J. F. (författare)
Mittuniversitetet,Institutionen för hälsovetenskap (-2013)
Stankunas, M (författare)
Griffith Univ, Sch Publ Hlth, Hlth Serv Management Dept, Southport, Qld 4222, Australia
Straßmayr, C. (författare)
Ludwig Boltzmann Inst Social Psychiat, A-1090 Vienna, Austria
Welbel, M (författare)
Inst Psychiat & Neurol, PL-02957 Warsaw, Poland
Heinz, A. (författare)
Charite, Dept Psychiat & Psychotherapy, CCM, D-10117 Berlin, Germany
Priebe, S (författare)
Queen Mary Univ London, Unit Social & Community Psychiat, Newham Ctr Mental Hlth, London E13 8SP, England
Sarvary, A (författare)
Debrecen Univ Med, Fac Hlth Sci Nyiregyhaza, H-4400 Nyiregyhaza, Hungary
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 (creator_code:org_t)
2012
2012
Engelska.
Ingår i: European psychiatry. - 0924-9338 .- 1778-3585. ; 27:Suppl 2, s. 56-62
Relaterad länk:
https://urn.kb.se/re...
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https://doi.org/10.1...
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  • Tidskriftsartikel (refereegranskat)
Abstract Ämnesord
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  • BACKGROUND:The number of immigrants using health services has increased across Europe. For assessing and improving the quality of care provided for immigrants, information is required on how many immigrants use services, what interpreting services are provided and whether staff members are from immigrant groups.METHODS:Structured interviews were conducted with 15 health services (9 primary care, 3 emergency departments, 3 mental health) located in areas with high immigrant populations in each of 16 European countries (n=240). Responses were collected on the availability of data on service use by immigrant patients, the provision of interpreting services and immigrant staff members.RESULTS:Data on service use by immigrants were recorded by only 15% of services. More than 40% of services did not provide any form of interpreting service and 54% of the services reported having no immigrant staff. Mental health services were more likely to use direct interpreting services, and both mental health and emergency services were more likely to have immigrant staff members.DISCUSSION:For assessing and improving the quality of care provided for immigrants, there is a need to improve the availability of data on service use by immigrants in health services throughout Europe and to provide more consistent access to interpreting services.

Nyckelord

Europe; Immigrants; Interpreting service; Service use; Staff diversity

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