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  • Kluge, UCharite, Dept Psychiat & Psychotherapy, CCM, D-10117 Berlin, Germany (author)

Health services and the treatment of immigrants : data on service use, interpreting services and immigrant staff members in services across Europe

  • Article/chapterEnglish2012

Publisher, publication year, extent ...

  • 2012
  • printrdacarrier

Numbers

  • LIBRIS-ID:oai:DiVA.org:miun-16941
  • https://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-16941URI
  • https://doi.org/10.1016/S0924-9338(12)75709-7DOI

Supplementary language notes

  • Language:English
  • Summary in:English

Part of subdatabase

Classification

  • Subject category:ref swepub-contenttype
  • Subject category:art swepub-publicationtype

Notes

  • BACKGROUND:The number of immigrants using health services has increased across Europe. For assessing and improving the quality of care provided for immigrants, information is required on how many immigrants use services, what interpreting services are provided and whether staff members are from immigrant groups.METHODS:Structured interviews were conducted with 15 health services (9 primary care, 3 emergency departments, 3 mental health) located in areas with high immigrant populations in each of 16 European countries (n=240). Responses were collected on the availability of data on service use by immigrant patients, the provision of interpreting services and immigrant staff members.RESULTS:Data on service use by immigrants were recorded by only 15% of services. More than 40% of services did not provide any form of interpreting service and 54% of the services reported having no immigrant staff. Mental health services were more likely to use direct interpreting services, and both mental health and emergency services were more likely to have immigrant staff members.DISCUSSION:For assessing and improving the quality of care provided for immigrants, there is a need to improve the availability of data on service use by immigrants in health services throughout Europe and to provide more consistent access to interpreting services.

Subject headings and genre

  • Europe; Immigrants; Interpreting service; Service use; Staff diversity

Added entries (persons, corporate bodies, meetings, titles ...)

  • Bogic, MQueen Mary Univ London, Unit Social & Community Psychiat, Newham Ctr Mental Hlth, London E13 8SP, England (author)
  • Devillé, WNIVEL Netherlands Inst Hlth Serv Res, NL-3500 BN Utrecht, Netherlands (author)
  • Greacen, TEtab Publ Sante Maison Blanche, F-75019 Paris, France (author)
  • Dauvrin, MCatholic Univ Louvain, Inst Hlth & Soc IRSS, B-1200 Brussels, Belgium (author)
  • Dias, SUniv Nova Lisboa, Inst Higiene & Med Trop, P-1349008 Lisbon, Portugal (author)
  • Gaddini, ALaziosanita ASP Publ Hlth Agcy Lazio Reg, I-00198 Rome, Italy (author)
  • Koitzsch Jensen, NUniv Copenhagen, Hlth Serv Res Unit, Dept Publ Hlth, Danish Res Ctr Migrat Ethn & Hlth MESU, DK-1014 Copenhagen, Denmark (author)
  • Ioannidi- Kapolou, ENatl Sch Publ Hlth, Dept Sociol, Athens 11521, Greece (author)
  • Mertaniemi, RNatl Inst Hlth & Welf THL, Dept Mental Hlth & Subst Abuse Serv, FIN-00271 Helsinki, Finland (author)
  • Puipcinós i Riera, RAgcy Publ Hlth Barcelona, Barcelona 08023, Spain (author)
  • Sandhu, SQueen Mary Univ London, Unit Social & Community Psychiat, Newham Ctr Mental Hlth, London E13 8SP, England (author)
  • Soares, Joaquim J. F.Mittuniversitetet,Institutionen för hälsovetenskap (-2013)(Swepub:miun)joasoa (author)
  • Stankunas, MGriffith Univ, Sch Publ Hlth, Hlth Serv Management Dept, Southport, Qld 4222, Australia (author)
  • Straßmayr, C.Ludwig Boltzmann Inst Social Psychiat, A-1090 Vienna, Austria (author)
  • Welbel, MInst Psychiat & Neurol, PL-02957 Warsaw, Poland (author)
  • Heinz, A.Charite, Dept Psychiat & Psychotherapy, CCM, D-10117 Berlin, Germany (author)
  • Priebe, SQueen Mary Univ London, Unit Social & Community Psychiat, Newham Ctr Mental Hlth, London E13 8SP, England (author)
  • Sarvary, ADebrecen Univ Med, Fac Hlth Sci Nyiregyhaza, H-4400 Nyiregyhaza, Hungary (author)
  • Charite, Dept Psychiat & Psychotherapy, CCM, D-10117 Berlin, GermanyQueen Mary Univ London, Unit Social & Community Psychiat, Newham Ctr Mental Hlth, London E13 8SP, England (creator_code:org_t)

Related titles

  • In:European psychiatry27:Suppl 2, s. 56-620924-93381778-3585

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