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Learning from chaos...
Learning from chaos : a necessity for adapting quality management to the future?
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- Bäckström, Ingela, 1963- (författare)
- Mittuniversitetet,Institutionen för teknik, fysik och matematik (-2008),Kvalitetsteknik
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- Ingelsson, Pernilla (författare)
- Mittuniversitetet,Institutionen för teknik, fysik och matematik (-2008)
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- Wiklund, Håkan (författare)
- Mittuniversitetet,Institutionen för teknik, fysik och matematik (-2008)
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(creator_code:org_t)
- Lund, 2007
- 2007
- Engelska.
- Relaterad länk:
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https://urn.kb.se/re...
Abstract
Ämnesord
Stäng
- The purpose of this paper is to describe the core leadership behavior in Change Oriented Leadership, the KaosPilots and Deming´s 14 points. Furthermore we aim to compare similarities and differences in these leadership behaviors, in order to propose new leadership behaviors within Quality Management to fit tomorrow´s more creativity based organizations. Methodology The research has been conducted through describing and comparing core leadership behaviors, in Change Oriented Leadership, KaosPilots and Deming´s 14-points. Findings Our comparison indicates that there are behaviors in the Change Oriented Leadership that are missing in Quality Management and probably would benefit organizations if they were adopted. The leadership that the KaosPilots addresses is different from the leadership in Quality Management in many ways but probably necessary to learn from to meet new demands from the customers and the co-workers. Originality/value Leadership within Quality Management developed with innovation and entrepreneurship from Change Oriented Leadership complimented with playfulness and chaos from the KaosPilots would most likely generate a more creative environment and thereby create more competitive organizations.
Ämnesord
- TEKNIK OCH TEKNOLOGIER -- Maskinteknik -- Annan maskinteknik (hsv//swe)
- ENGINEERING AND TECHNOLOGY -- Mechanical Engineering -- Other Mechanical Engineering (hsv//eng)
Nyckelord
- Quality Technology and Management
- TQM
- Quality control
- Leadership behavior
- Quality Management
- KaosPilots
- Change Oriented Leadership
- Total Quality Management (TQM)
- Kvalitetsteknik
- Kvalitet
- Other industrial engineering and economics
- Övrig industriell teknik och ekonomi
Publikations- och innehållstyp
- vet (ämneskategori)
- kon (ämneskategori)