Tyck till om SwePub Sök här!
WFRF:(Harrington P)
Sökning: WFRF:(Harrington P) > Bokkapitel > International Hospi...
- 1 av 1
- Föregående post
- Nästa post
- Till träfflistan
- Harrington, Robert J.School of Hospitality Business Management, Washington State University, USA (författare)
International Hospitality Development : Training to Enhance the Understanding of ‘The Art of Hospitality’ Business Model
- Artikel/kapitelEngelska2020
Förlag, utgivningsår, omfång ...
- New York :Routledge,2020
- printrdacarrier
Nummerbeteckningar
- LIBRIS-ID:oai:DiVA.org:oru-88144
- https://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-88144URI
- https://doi.org/10.4324/9780429426834-11DOI
Kompletterande språkuppgifter
- Språk:engelska
- Sammanfattning på:engelska
Ingår i deldatabas
- SwePubSwePub
Klassifikation
Anmärkningar
- While the concept of international hospitality management as a specific business model has received much debate, this chapter describes an internationally-derived model and key components associated with what is the "art of hospitality". Second, it provides initial analysis of an adapted approach to training students and practitioners using analogies, metaphors and examples to express understanding as part of developing a hospitality professional culture. The authors defined an acronym for 'the art of hospitality' as TAOH; the resulting model emerged that included core aspects described as 1) the art of thinking small, 2) the art of innovation and creativity, 3) the art of tacit knowledge, 4) the art of the experience, 5) the art of exceeding expectations, and 6) instilling a hospitality heart. Further, this chapter asks and addresses-what is international hospitality business? Is it a business model? Does it have key factors that are shared across geographic locations? And, how might this be communicated to current and future professionals in the industry? While the authors do not propose that the six factors in the TAOH framework are all inclusive, these factors emerged as important for integrating into a socialization process, firm culture and business logic mindset. An important contribution of this chapter is to ask and express-how to plan training programs using dialogue methods to enhance understanding of TAOH and communicate to staff. This understanding by industry professionals is likely to increase empathy and understanding of consumer needs and values, create higher self-worth in understanding the importance of hospitality in stakeholders quality of life, and enhance understanding of how the concept of hospitality as an internationally-derived business model can be articulated to peers and subordinates by leaders in the field.
Ämnesord och genrebeteckningar
- HUMANIORA Annan humaniora Övrig annan humaniora hsv//swe
- HUMANITIES Other Humanities Other Humanities not elsewhere specified hsv//eng
- Hospitality Management
- Måltidskunskap
- Culinary Arts and Meal Science
Biuppslag (personer, institutioner, konferenser, titlar ...)
- Liu, YimoWashington State University Tri-Cities, USA (författare)
- Hammond, RhondaSchool of Hospitality Business Management, Washington State University’s Carson College of Business, USA (författare)
- Herdenstam, Anders P. F.,Filosofie Doktor,1970-Örebro universitet,Restaurang- och hotellhögskolan(Swepub:oru)ashm (författare)
- Marlowe, ByronCarson College of Business, School of Hospitality Business Management, Pullman Washington, USA (författare)
- School of Hospitality Business Management, Washington State University, USAWashington State University Tri-Cities, USA (creator_code:org_t)
Sammanhörande titlar
- Ingår i:The Routledge Companion to International Hospitality ManagementNew York : Routledge, s. 106-11697811383863729780429426834
Internetlänk
Hitta via bibliotek
- The Routledge Companion to International Hospitality Management (Sök värdpublikationen i LIBRIS)
Till lärosätets databas
- 1 av 1
- Föregående post
- Nästa post
- Till träfflistan
Hitta mer i SwePub
- Av författaren/redakt...
- Harrington, Robe ...
- Liu, Yimo
- Hammond, Rhonda
- Herdenstam, Ande ...
- Marlowe, Byron
- Om ämnet
-
- HUMANIORA
- HUMANIORA
- och Annan humaniora
- och Övrig annan huma ...
- Artiklar i publikationen
- The Routledge Co ...
- Av lärosätet
- Örebro universitet
Sök utanför SwePub
- Sök vidare i:
- Google Book Search
- Google Scholar
Kungliga biblioteket hanterar dina personuppgifter i enlighet med EU:s dataskyddsförordning (2018), GDPR. Läs mer om hur det funkar här.
Så här hanterar KB dina uppgifter vid användning av denna tjänst.
- Copyright © LIBRIS - Nationella bibliotekssystem
- LIBRIS.kb.se
