Digital Transformation in Public Organisations: IT Alignment-Related Success Factors

Jonathan, Gideon Mekonnen,1982-Stockholms universitet,Institutionen för data- och systemvetenskap (author)

Digital Transformation in Public Organisations : IT Alignment-Related Success Factors

IT alignment is recognised as one of the prerequisites for digital transformation in the extant literature. To further our understanding of this relationship, a case study was conducted in a public organisation (city administration). Data was collected through interviews and internal-organisational documents in four sub-cities within the city administration. The findings suggest that an organisation’s attempt to reach IT- aligned position improves the likelihood of successful digital transformation. The analysis also revealed various factors influencing IT alignment in a public organisation undertaking digital transformation. These factors are presented in eight categories---organisational structure, organisational culture, organisational agility, leadership skills, human resource management, digital metrics, external domain alignment, and stakeholder relationships. The contributions of the study for research and practice are also discussed.

NATURVETENSKAP Data- och informationsvetenskap Systemvetenskap, informationssystem och informatik hsv//swe
NATURAL SCIENCES Computer and Information Sciences Information Systems hsv//eng
Digital Transformation
IT Alignment
Public Organisations
Public Value Theory
Theory of Technology Enactment
data- och systemvetenskap
Computer and Systems Sciences

Rusu, Lazar,1957-Stockholms universitet,Institutionen för data- och systemvetenskap(Swepub:su)lrusu (author)
Perjons, Erik,1959-Stockholms universitet,Institutionen för data- och systemvetenskap(Swepub:su)perjons (author)
Stockholms universitetInstitutionen för data- och systemvetenskap (creator_code:org_t)

In:ISD2022 PROCEEDINGSAtlanta : Association for Information Systems (AIS)9789735329174

By the author/editor: Jonathan, Gideon ...; Rusu, Lazar, 195 ...; Perjons, Erik, 1 ...

About the subject

NATURAL SCIENCES: NATURAL SCIENCES; and Computer and Inf ...; and Information Syst ...

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