User involvement of patients with eating disorder – the design process from user needs to prototype

• The aim of this work was to investigate different methods for involving patients with eating disorders in the design process. According to the specific needs of this group of patients four main design goals were set up for the system. These were: Providing an artificial case manager able of answering questions and of interacting with the patient; Enhancing motivation to get well; Providing distraction from the disease; Providing an appealing environment that the patients find interesting enough to use for a longer period of time. To meet these requirements several methods for involving end-users were used including “Cultural Probes”, “Repertory Grid Technique” and ”Wizard of Oz”. This paper describes our experiences of using these methods when developing a system for patients with eating disorders. The methods and the tasks used in the different studies also turned out to be a distraction away from the disease, which shows the potential of making the development process a part of the actual usage. The patients’ enthusiasm regarding the tasks in the studies also showed the importance of using methods suitable with respect to the symptoms of the disease and tasks that the specific group of patients find interesting and meaningful.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Information Systems (hsv//eng)

Nyckelord

Computer and systems science

Data- och systemvetenskap

Man-Machine-Interaction (MMI)

människa-maskin-interaktion (mmi)

Publikations- och innehållstyp

vet (ämneskategori)

kon (ämneskategori)