Sökning: WFRF:(Juell Skielse Gustaf)
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Business Process Ma...
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Wohed, PetiaStockholms universitet,Institutionen för data- och systemvetenskap
(författare)
Business Process Management for Open E-Services in Local Government Experience Report
- Artikel/kapitelEngelska2011
Förlag, utgivningsår, omfång ...
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Berlin, Heidelberg :Springer Berlin Heidelberg,2011
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printrdacarrier
Nummerbeteckningar
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LIBRIS-ID:oai:DiVA.org:su-63475
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https://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-63475URI
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https://doi.org/10.1007/978-3-642-21759-3_1DOI
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Språk:engelska
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Sammanfattning på:engelska
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Ämneskategori:ref swepub-contenttype
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Ämneskategori:kon swepub-publicationtype
Anmärkningar
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E-government has become one of the most prominent means to reform the public sector. Building e-government embraces a variety of efforts both at a centralised level, (e.g. the integration of and communication between systems across different agencies, domains and geographies), and at local levels such as the development of e-services for the provision of 24/7 public sector agencies. In this paper, we report on the results of a project aimed to develop e-services as a part of the e-government initiative in Sweden. The project was carried out at the elderly and handicapped unit at one municipality. The e-services considered in the project were also intended to open up the underlying social services and are, therefore, referred to as open e-services. We discuss the results of the development of one such e-service as a proof-of concept solution for which a business process management system is used. We present the solution and explain the features of using a business process management system as a back-end system.
Ämnesord och genrebeteckningar
Biuppslag (personer, institutioner, konferenser, titlar ...)
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Truffet, David
(författare)
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Juell-Skielse, GustafStockholms universitet,Institutionen för data- och systemvetenskap(Swepub:su)gjuel
(författare)
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Stockholms universitetInstitutionen för data- och systemvetenskap
(creator_code:org_t)
Sammanhörande titlar
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Ingår i:Enterprise, Business-Process and Information Systems ModelingBerlin, Heidelberg : Springer Berlin Heidelberg9783642217586
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