Initiating the Internet of Things: Early adopters’ expectations for changing business practices and implications for working life

• Abstract [en] The Internet of Things (IoT) is estimated to grow at an exponential rate in the coming years. In this chapter, we investigate 21 Swedish firms, all early adopters of the IoT, but in different contexts: product firms, service providers, and technology developers. Through the lens of technological frames, we show how initial expectations are tied to the generation and analysis of data, with potential to influence new work practices, create enhanced business offerings, and nurture strategic collaborations. We also point out the importance of finding a balance between privacy and security and showing transparency in the use of data. Specifically, we conclude that in order for firms to successfully implement IoT into organizational processes they have to 1) change their work practices accordingly; 2) make sure that they have access to all needed competencies, be they internal or external; and 3) create an environment of trust that will leverage privacy concerns.

Ämnesord

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Information Systems, Social aspects (hsv//eng)

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Mänsklig interaktion med IKT (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Human Aspects of ICT (hsv//eng)

Nyckelord

technological frames

internet of things

early adopters

work practices

technological frames

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