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The coordination be...
The coordination between train traffic controllers and train drivers : a distributed cognition perspective on railway
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- Andreasson, Rebecca (författare)
- Uppsala universitet,Avdelningen för visuell information och interaktion,Uppsala University
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- Jansson, Anders (författare)
- Uppsala universitet,Avdelningen för visuell information och interaktion,Bildanalys och människa-datorinteraktion,Uppsala University
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- Lindblom, Jessica, 1969- (författare)
- Högskolan i Skövde,Institutionen för informationsteknologi,Forskningscentrum för Informationsteknologi,Interaction Lab (ILAB)
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(creator_code:org_t)
- 2018-08-02
- 2019
- Engelska.
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Ingår i: Cognition, Technology & Work. - : Springer Science and Business Media LLC. - 1435-5558 .- 1435-5566. ; 21:3, s. 417-443
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Abstract
Ämnesord
Stäng
- Although there has long been a call for a holistic systems perspective to better understand real work in the complex domain of railway traffic, prior research has not strongly emphasised the socio-technical perspective. In operational railway traffic, the successful planning and execution of the traffic are the product of the socio-technical system comprised by both train drivers and traffic controllers. This paper presents a study inspired by cognitive ethnography with the aim to characterise the coordinating activities that are conducted by train traffic controllers and train drivers in the work practices of the socio-technical system of Swedish railway. The theoretical framework of distributed cognition (DCog) is used as a conceptual and analytical tool to make sense of the complex railway domain and the best practices as they are developed and performed “in the wild”. The analysis reveals a pattern of collaboration and coordination of actions among the workers and we introduce the concept of enacted actionable practices as a key concern for understanding how a successfully executed railway traffic emerges as a property of the socio-technical system. The implications for future railway research are briefly discussed.
Ämnesord
- TEKNIK OCH TEKNOLOGIER -- Annan teknik -- Interaktionsteknik (hsv//swe)
- ENGINEERING AND TECHNOLOGY -- Other Engineering and Technologies -- Interaction Technologies (hsv//eng)
Nyckelord
- Distributed cognition
- DCog
- Railway
- Rail human factors
- Interaction Lab (ILAB)
- Interaction Lab (ILAB)
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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