Going beyond: Users’ experiences of helping professionals

Topor, Alain,1952-Stockholms universitet,Institutionen för socialt arbete - Socialhögskolan,University of Agder, Norway; Psychiatry South Stockholm, Sweden (författare)

Going beyond : Users’ experiences of helping professionals

Background: Establishing a working alliance has been found to be of great importance for the outcome of professional interventions for people diagnosed with severe mental illnesses. Aim: The aim of the present study was to analyse the concrete actions of helpful professionals in establishing a working alliance. Method: Interviews with 58 persons diagnosed with severe mental illness who were in a recovery process or had recovered were analysed using Grounded Theory. Results: The core category that emerged from the analysis was termed ‘going beyond’. It was constituted on three subcategories: challenging the rationality of the institutions, restoring the professional as a person and restoring the user as a person. Conclusion: Users’ experience-based knowledge about helpful professionals calls into question the traditional view of professional roles.

Denhov, AnneStockholms universitet,Institutionen för socialt arbete - Socialhögskolan,Psychiatry South Stockholm, Sweden(Swepub:su)ande8247 (författare)
Stockholms universitetInstitutionen för socialt arbete - Socialhögskolan (creator_code:org_t)

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