Search: WFRF:(Ghobakhloo Morteza) >
Intelligent automat...
Intelligent automation implementation and corporate sustainability performance : The enabling role of corporate social responsibility strategy
-
- Ghobakhloo, Morteza (author)
- Uppsala universitet,Industriell teknik,Kaunas Univ Technol, Sch Econ & Business, Kaunas, Lithuania.
-
- Asadi, Shahla (author)
- Univ Gloucestershire, Fac Comp & Engn, Cheltenham GL50 2RH, England.
-
- Iranmanesh, Mohammad (author)
- Edith Cowan Univ, Sch Business & Law, Joondalup, WA 6027, Australia.
-
show more...
-
- Foroughi, Behzad (author)
- I Shou Univ, Dept Int Business Adm, Kaohsiung, Taiwan.
-
- Mubarak, Muhammad Faraz (author)
- Kaunas Univ Technol, Sch Econ & Business, Kaunas, Lithuania.;Dalhousie Univ, Fac Comp Sci, Halifax, NS, Canada.
-
- Yadegaridehkordi, Elaheh (author)
- Polytech Inst Australia, Sch Business, Sydney, NSW 2000, Australia.
-
show less...
-
(creator_code:org_t)
- Elsevier BV, 2023
- 2023
- English.
-
In: Technology in society. - : Elsevier BV. - 0160-791X .- 1879-3274. ; 74
- Related links:
-
https://uu.diva-port... (primary) (Raw object)
-
show more...
-
https://urn.kb.se/re...
-
https://doi.org/10.1...
-
show less...
Abstract
Subject headings
Close
- Although Intelligent Automation (IA) represents the future of business automation, the organizational imple-mentation and sustainability performance of this emerging technological innovation is vastly understudied. Understanding the implications of IA for sustainability is critical since leveraging these technologies shapes operations and policies that can promote sustainable digitalization and automation practices. We study how firms' technological, organizational, environmental, and human resource contexts impact IA implementation. The study further explains how IA may associate with the firm's triple bottom line while accounting for the moderating role of corporate social responsibility strategy. The study surveyed 207 multinational firms in 2022 and used partial least square-structural equation modeling to test the hypothesized relationships. Results showed that IA implementation is mainly determined by the characteristics of the firm's internal environment, such as absorptive capacity, employee socio-behavioral concerns, and social capital competency. IA may offer valuable opportunities for boosting the firm's economic and environmental sustainability performance. Nonetheless, IA is a double-edged sword for social sustainability, harming social values in implementing firms with informal corporate social sustainability strategies. Conversely, firms with formal corporate social sustainability strategy have a significantly higher opportunity to transform the value of IA into social sustainability performance. Findings are expected to assist managers and decision-makers with streamlining an impartial and sustainable transition of organizations toward automation.
Subject headings
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
Keyword
- Intelligent automation
- Artificial intelligence
- Robotic process automation
- Sustainability
- Corporate social sustainability
- Implementation
Publication and Content Type
- ref (subject category)
- art (subject category)
Find in a library
To the university's database