Critically assessing AI/ML for cultural heritage : potentials and challenges

• This chapter provides a critical examination of the promise of AI technology with a focus on museums and cultural heritage organisations. We argue that while AI shows great potential for digitalisation, collections management and curation, its implementation is a complex endeavour. First, we discuss artificial intelligence and machine learning technologies with great potential such as computer vision and natural language processing, as well as the implementation of AI for heritage encounters. We then identify a number of challenges in implementing these technologies—namely using technology to address the diversity of human memory and culture that is inherent in cultural heritage collections, but also issues of accessibility and technical know-how. Finally, we envision the future potential of AI for the digitalisation of heritage.

Ämnesord

HUMANIORA  -- Annan humaniora -- Övrig annan humaniora (hsv//swe)

HUMANITIES  -- Other Humanities -- Other Humanities not elsewhere specified (hsv//eng)

Nyckelord

Artificial intelligence

Machine learning

Heritage

Curation

Diversity

Memory and culture

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