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Patients' Satisfact...
Patients' Satisfaction with Remote Asthma Medical Follow-Up Before and During the COVID-19 Pandemic
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- Alexandre, Luana (författare)
- Univ Porto, Fac Med, Porto, Portugal.
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- Pereira, Ana Margarida (författare)
- Univ Porto, Fac Med, Dept Community Med Informat & Hlth Decis Sci MEDCI, Porto, Portugal.;CUF Porto Hosp, Allergy Unit, Porto, Portugal.;Institute, Porto, Portugal.
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- Amaral, Rita (författare)
- Uppsala universitet,Pediatrisk inflammations- och metabolismforskning samt barnhälsa,Univ Porto, Fac Med, CINTESISRISE MEDCIDS, Porto, Portugal.;Polytech Inst Porto, Sch Hlth, Dept Cardiovasc & Resp Sci, Porto, Portugal.
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- Alves-Correia, Magna (författare)
- CUF Porto Hosp, Allergy Unit, Porto, Portugal.;Institute, Porto, Portugal.
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- Almeida, Rute (författare)
- Univ Porto, Fac Med, CINTESISRISE MEDCIDS, Porto, Portugal.
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- Fonseca, Joao Almeida (författare)
- CUF Porto Hosp, Allergy Unit, Porto, Portugal.;Institute, Porto, Portugal.;Univ Porto, Fac Med, CINTESISRISE MEDCIDS, Porto, Portugal.;MEDIDA Med Educ Invest Desenvolvimento & Avaliacao, Porto, Portugal.
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- Jacome, Cristina (författare)
- Univ Porto, Fac Med, CINTESISRISE MEDCIDS, Porto, Portugal.;Univ Porto, Fac Med, Ctr Hlth Technol & Serv Res, Dept Community Med Informat & Hlth Decis Sci, Rua Placido da Costa, P-4200450 Porto, Portugal.
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Univ Porto, Fac Med, Porto, Portugal Univ Porto, Fac Med, Dept Community Med Informat & Hlth Decis Sci MEDCI, Porto, Portugal.;CUF Porto Hosp, Allergy Unit, Porto, Portugal.;Institute, Porto, Portugal. (creator_code:org_t)
- 2023-02-13
- 2023
- Engelska.
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Ingår i: Telemedicine journal and e-health. - : Mary Ann Liebert. - 1530-5627 .- 1556-3669. ; 29:9, s. 1383-1389
- Relaterad länk:
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https://urn.kb.se/re...
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https://doi.org/10.1...
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Abstract
Ämnesord
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- Background: The COVID-19 pandemic forced the change of health care services, favoring the use of remote consultations.Objective: To assess the differences in asthma medical follow-up before and during the COVID-19 pandemic and to evaluate patients' satisfaction regarding remote consultations.Methods: A cross-sectional, observational, web-based study, including 335 Portuguese patients with self-reported physician-diagnosed asthma, was conducted. The survey was available between February and May 2021 and included questions about patients' sociodemographic and clinical characteristics and follow-up (consultations' type and satisfaction in 2019 and 2020). Satisfaction was assessed using 10 statements on different aspects of patient experience (Likert scale 1-5), with a total score between 10 and 50.Results: The 335 patients included had a median [P25-P75] age of 27 [21-43] years and 75% had uncontrolled asthma. Overall, fewer participants had consultations during the pandemic compared to 2019 (161 vs. 185; p < 0.001). Most patients had >= 1 face-to-face consultation both in 2020 and 2019 (131 vs. 184; p < 0.001). In 2020, there was an increase in the proportion of participants reporting >= 1 remote (telephonic plus video) consultation (40% vs. 3%; p < 0.001). This increase was mainly attributed to the use of telephonic consultation (38% vs. video 3%, p < 0.001). Patients' satisfaction was similar in 2020 and 2019 for face-to-face consultations (44 [38-47] and 44 [39-48], p = 0.136). In 2020, satisfaction with remote consultations was slightly lower than with face-to-face (43 [37-46] vs. 44 [38-47], p < 0.001).Conclusions: Even though patients were slightly more satisfied with face-to-face consultations, remote consultations can be an alternative in follow-up services for patients with asthma in the near future.
Ämnesord
- MEDICIN OCH HÄLSOVETENSKAP -- Klinisk medicin -- Lungmedicin och allergi (hsv//swe)
- MEDICAL AND HEALTH SCIENCES -- Clinical Medicine -- Respiratory Medicine and Allergy (hsv//eng)
- MEDICIN OCH HÄLSOVETENSKAP -- Hälsovetenskap -- Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi (hsv//swe)
- MEDICAL AND HEALTH SCIENCES -- Health Sciences -- Health Care Service and Management, Health Policy and Services and Health Economy (hsv//eng)
Nyckelord
- telehealth
- telemedicine
- teleconsultation
- COVID-19
- chronic diseases
- outpatient follow-up
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- ref (ämneskategori)
- art (ämneskategori)
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