Sökning: id:"swepub:oai:DiVA.org:vti-6594" >
Quality incentives ...
-
Jansson, KjellKTH,Trafik och Logistik,Royal Institute of Technology
(författare)
Quality incentives and quality outcomes in procured public transport : Case study Stockholm
- Artikel/kapitelEngelska2010
Förlag, utgivningsår, omfång ...
-
Elsevier BV,2010
-
printrdacarrier
Nummerbeteckningar
-
LIBRIS-ID:oai:DiVA.org:vti-6594
-
https://urn.kb.se/resolve?urn=urn:nbn:se:vti:diva-6594URI
-
https://doi.org/10.1016/j.retrec.2010.07.004DOI
-
https://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-149594URI
Kompletterande språkuppgifter
-
Språk:engelska
-
Sammanfattning på:engelska
Ingår i deldatabas
Klassifikation
-
Ämneskategori:ref swepub-contenttype
-
Ämneskategori:art swepub-publicationtype
Anmärkningar
-
QC 20140825
-
Gross contracts appear to be the most common contract form for procured public transport in Sweden and elsewhere. This contract form, it has been argued, gives weak incentives for operators to deliver the desired quality level. Therefore many procuring public transport authorities amend contracts with quality incentives. This paper examines how such quality incentives influence quality outcomes with focus on cancelled departures and delays. The main findings are that the introduction of quality incentives are correlated with both increases and decreases of measured quality outcomes. We hypothesise that the results are driven by underlying cost changes for achieving desired quality objectives that exceed the possible revenues from the incentives. In interviews with the Stockholm public transport authority (SL) and some operators, two central observations surface. The first is that there are causes for quality failures that are not solely the responsibility of operators and that these are therefore not fully reached by the incentives, and the second is that the operators believe that they have exhausted what they can do under the current contracts.
Ämnesord och genrebeteckningar
Biuppslag (personer, institutioner, konferenser, titlar ...)
-
Pyddoke, RogerStatens väg- och transportforskningsinstitut,Transportekonomi Stockholm, TEK-S(Swepub:vti)roger.pyddoke@vti.se
(författare)
-
KTHTrafik och Logistik
(creator_code:org_t)
Sammanhörande titlar
-
Ingår i:Research in Transportation Economics: Elsevier BV29:1, s. 11-180739-88591875-7979
Internetlänk
Hitta via bibliotek
Till lärosätets databas