All Aboard: ERP implementation as participatory design

Magnusson, Johan,1976Gothenburg University,Göteborgs universitet,Företagsekonomiska institutionen, Ekonomistyrning,Department of Business Administration, Management Accounting Group,University of Gothenburg (författare)

Following a previous description of Enterprise Resource Planning (ERP) implementations as participatory design (Pries-Heje & Dittrich, 2009), this paper explores the case of a medium-sized, family-owned manufacturing company and their endeavors with changing their current ERP system. The case was selected on the premise of it being perceived a success by the involved stakeholders. Through a series of interviews and analysis of secondary material, the case covers the period between 1995 and 2010. As the results show, several instances of user involvement and participation can be found throughout the case. According to the respondents, this is seen as one of the central elements of the success. This is discussed in relation to previous findings and a call for future research into ERP implementation is presented.

Klingberg, Jonas,1985Gothenburg University,Göteborgs universitet,Företagsekonomiska institutionen, Ekonomistyrning,Department of Business Administration, Management Accounting Group,University of Gothenburg(Swepub:gu)xklijo (författare)
Enquist, Håkan,1960Gothenburg University,Göteborgs universitet,Företagsekonomiska institutionen,Department of Business Administration,University of Gothenburg(Swepub:cth)enquist (författare)
Nilsson, Andreas,1977Gothenburg University,Göteborgs universitet,Institutionen för tillämpad informationsteknologi (GU),Department of Applied Information Technology (GU),University of Gothenburg(Swepub:gu)xnandv (författare)
Oskarsson, Bo (författare)
Gidlund, Anders (författare)
Göteborgs universitetFöretagsekonomiska institutionen, Ekonomistyrning (creator_code:org_t)

Av författaren/redakt...: Magnusson, Johan ...; Klingberg, Jonas ...; Enquist, Håkan, ...; Nilsson, Andreas ...; Oskarsson, Bo; Gidlund, Anders

Om ämnet

SAMHÄLLSVETENSKAP: SAMHÄLLSVETENSKA ...; och Ekonomi och näri ...; och Företagsekonomi

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