Innovation in Swedish hotels

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Wikhamn, Wajda,1976Gothenburg University,Göteborgs universitet,Företagsekonomiska institutionen,Department of Business Administration (författare)

Innovation in Swedish hotels

Artikel/kapitelEngelska2018

Förlag, utgivningsår, omfång ...

2018-06-13
Emerald,2018

Nummerbeteckningar

LIBRIS-ID:oai:gup.ub.gu.se/269241
https://gup.ub.gu.se/publication/269241URI
https://doi.org/10.1108/ijchm-06-2017-0323DOI

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Språk:engelska

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Ämneskategori:ref swepub-contenttype
Ämneskategori:art swepub-publicationtype

Anmärkningar

Purpose The purpose of this paper is to assess innovation in the hotel sector in Sweden and to investigate how structural and organizational factors influence hotel's likelihood of producing service/product, process, organizational and marketing innovations. Design/methodology/approach This paper is based on responses from 174 hotels with membership in the Swedish hotel association. Responses were collected via a web-based survey. Findings This paper provides insights about the nature and extent of innovations in the hotel sector. Although traditionally considered rigid and non-innovative, around half of the responding hotels produced at least one type of innovation. Most common are service/product and marketing innovations. A hotel's likelihood of innovating depends largely on structural independence (non-chain), having an explicit innovation strategy and investing in non-traditional R&D. Research limitations/implications Because of the chosen design (convenience sampling), the results of this paper may lack generalizability. Therefore, future research is encouraged to test the hypotheses further. Practical implications Managers in the hospitality industry can influence the production of innovations in the hotel sector. By promoting flexibility, defining and communicating an innovation strategy, and engaging in non-traditional R&D activities, practitioners can better respond to the changing business environment. Originality/value This paper presents a systematic, and internationally recognized, method for assessing four types of innovation in the hotel sector. Its originality stems also from its approach to investigating how key structural and organizational factors, when considered in the same analysis, predict service/product, process, organizational and marketing innovations.

Ämnesord och genrebeteckningar

SAMHÄLLSVETENSKAP Ekonomi och näringsliv hsv//swe
SOCIAL SCIENCES Economics and Business hsv//eng
Innovation
Hotels
Hospitality
Sweden
research-and-development
service innovation
incremental innovation
tourism
performance
industry
firms
strategy
product
organizations
Social Sciences - Other Topics
Business & Economics
phee c
2015
technol innov ma feb
p3

Biuppslag (personer, institutioner, konferenser, titlar ...)

Armbrecht, JohnGothenburg University,Göteborgs universitet,Företagsekonomiska institutionen, Marknadsföring,Department of Business Administration, Marketing Group(Swepub:gu)xarmjo (författare)
Remneland Wikhamn, Björn,1973Gothenburg University,Göteborgs universitet,Företagsekonomiska institutionen,Department of Business Administration(Swepub:gu)xrembj (författare)
Göteborgs universitetFöretagsekonomiska institutionen (creator_code:org_t)

Sammanhörande titlar

Ingår i:International Journal of Contemporary Hospitality Management: Emerald30:6, s. 2481-24980959-6119

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International Journal of Contemporary Hospitality Management (Sök värdpublikationen i LIBRIS)

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