Experts' contribution to strategy when strategy is absent. A case study of quality experts in hospitals

• This study investigates how new categories of experts can contribute to strategy development in public organizations. Interplay between managers and experts was analysed using principal-agent theory, stewardship theory, and partnership theory, each assigning the experts different kinds of strategic contribution. Results show that experts may contribute to an iterative and emergent strategy process as stewards through a consultative process method that lets the means guide the goals. Experts' knowledge of what other actors in the organization perceive as important guides the experts' application of the technical methods and processing.

Ämnesord

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business (hsv//eng)

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Nyckelord

Agent

competing logics

experts

managers

partner

steward

public management

health

consequences

organization

partnership

government

framework

agents

uk

Business & Economics

Public Administration

Agent

Medarbetarskap och organisatorisk resiliens (FORE)

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)