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- Berbyuk Lindström, Nataliya,1978Gothenburg University,Göteborgs universitet,Institutionen för tillämpad informationsteknologi (GU),Department of Applied Information Technology (GU),University of Gothenburg (author)
Understanding Metrics Team-Stakeholder Communication in Agile Metrics Service Delivery
- Article/chapterEnglish2021
Publisher, publication year, extent ...
- 2021
Numbers
- LIBRIS-ID:oai:gup.ub.gu.se/311304
- https://gup.ub.gu.se/publication/311304URI
- https://doi.org/10.1109/APSEC53868.2021.00047DOI
- https://research.chalmers.se/publication/530808URI
Supplementary language notes
- Language:English
Part of subdatabase
- SwePubSwePub
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Notes
- In this paper, we explore challenges in communication between metrics teams and stakeholders in metrics service delivery. Drawing on interviews and interactive workshops with team members and stakeholders at two different Swedish agile software development organizations, we identify interrelated challenges such as aligning expectations, prioritizing demands, providing regular feedback, and maintaining continuous dialogue, which influence team-stakeholder interaction, relationships and performance. Our study shows the importance of understanding communicative hurdles and provides suggestions for their mitigation, therefore meriting further empirical research.
Subject headings and genre
- SAMHÄLLSVETENSKAP Medie- och kommunikationsvetenskap Kommunikationsvetenskap hsv//swe
- SOCIAL SCIENCES Media and Communications Communication Studies hsv//eng
- SAMHÄLLSVETENSKAP Medie- och kommunikationsvetenskap Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning hsv//swe
- SOCIAL SCIENCES Media and Communications Information Systems, Social aspects hsv//eng
- SAMHÄLLSVETENSKAP Annan samhällsvetenskap Arbetslivsstudier hsv//swe
- SOCIAL SCIENCES Other Social Sciences Work Sciences hsv//eng
- SAMHÄLLSVETENSKAP Medie- och kommunikationsvetenskap Mänsklig interaktion med IKT hsv//swe
- SOCIAL SCIENCES Media and Communications Human Aspects of ICT hsv//eng
- SAMHÄLLSVETENSKAP Medie- och kommunikationsvetenskap Medievetenskap hsv//swe
- SOCIAL SCIENCES Media and Communications Media Studies hsv//eng
- SAMHÄLLSVETENSKAP Ekonomi och näringsliv Företagsekonomi hsv//swe
- SOCIAL SCIENCES Economics and Business Business Administration hsv//eng
- metrics
- communication
- team
- stakeholder
- agile
- stakeholder
Added entries (persons, corporate bodies, meetings, titles ...)
- Koutsikouri, Dina,1970Gothenburg University,Göteborgs universitet,Institutionen för tillämpad informationsteknologi (GU),Department of Applied Information Technology (GU),University of Gothenburg(Swepub:gu)xkoudi (author)
- Staron, Miroslaw,1977Gothenburg University,Göteborgs universitet,Institutionen för tillämpad informationsteknologi (GU),Institutionen för data- och informationsteknik, datorteknik (GU),Institutionen för data- och informationsteknik (GU),Software Center,Institutionen för data- och informationsteknik, Software Engineering (GU),Department of Applied Information Technology (GU),Department of Computer Science and Engineering, Computer Engineering (GU),Department of Computer Science and Engineering (GU),Institutionen för data- och informationsteknik, Software Engineering (GU),University of Gothenburg(Swepub:gu)xstmir (author)
- Meding, WilhelmGothenburg University,Göteborgs universitet,Software Center,Telefonaktiebolaget L M Ericsson,Ericsson (author)
- Söder, OlaGothenburg University,Göteborgs universitet,Software Center (author)
- Göteborgs universitetInstitutionen för tillämpad informationsteknologi (GU) (creator_code:org_t)
Related titles
- In:APSEC (Asian Pacific Software Engineering conference), December 6-10, Taiwan-Virtual.2021-December, s. 401-409
- In:Proceedings - Asia-Pacific Software Engineering Conference, APSEC2021-December, s. 401-4091530-1362
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