How Employee Selection Decisions are Made in Practice

• Existing literature on employee selection contains an abundance of knowledge of how selection should take place but almost nothing about how it occurs in practice. This paper presents an ethnomethodological-discourse analytical real-time study of how selection decisions are made in situ. The main findings suggest that selection decision making is characterized by ongoing practical deliberation involving four interrelated discursive processes: assembling versions of the candidates; establishing the versions of the candidates as factual; reaching selection decisions; and using selection tools as sensemaking devices. In addition, this paper identifies two basic forms of selection decision making: one characterized by initial agreement and one characterized by initial disagreement. In each basic form of decision making, selectors reason through the four discursive processes in a methodical, situated and practical manner in order to construct local versions of the candidates and make 'reasonable' selection decisions.

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