Filling in the blanks : rethinking Terms of Service (ToS) through design

• Terms of Service (ToS) have proven to be a problematic touchpoint for regulating the ongoing relationships with networked computational things. As research into improving their usability demonstrates insignificant gains in engagement and comprehensibility, employing an approach going beyond an understanding of ToS as 2D interface becomes inevitable. In this paper, highlighting these problems, I problematize ToS for design by zooming in to and out of ToS through lenses of (auto)ethnography, programmatic research, and entanglement theories. Three practices emerge from this movement and make up my research program, aesthetics of relating: releasing design for Terms of Trauma, revealing design for Terms of Entanglement, and reimagining design for Terms of Care. With these explorations I introduce a conceptual shift from ToS to ToS ecosystem – ToSsphere, and theoretical and methodological shifts from human-centered to more-than-human design. I conclude by mentioning my plans to achieve this research program and the expected contributions.

Ämnesord

HUMANIORA  -- Konst -- Design (hsv//swe)

HUMANITIES  -- Arts -- Design (hsv//eng)

Nyckelord

terms of service

privacy policies

democratic data governance

design

design

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)

kfu (ämneskategori)