A Case for Holistic, Multicriteria Benefit Analysis

• This paper discusses the ways in which a critical systemic approach to systems analysis can provide support for a holistic, multicriteria benefits analysis. It highlights the importance of inquiry into the nature and boundaries of a perceived organizational problem space, taking into account unique perspectives of the living, engaged actors who desire beneficial change in their working systems. The role of the IS professional within a collaborative inquiry is explored, taking into account creation of relevant methodological frameworks (in contrast to uncritical, rigorous application of standardized methods). The paper discusses the ways in which collaborative teams can approach identification of desirable benefits.

Subject headings

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Information Systems, Social aspects (hsv//eng)

Keyword

benefits analysis

critical systemic thinking

systems analysis

methodologies

Publication and Content Type

kap (subject category)

ref (subject category)