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Personalized Suppor...
Personalized Support with ‘Little’ Data
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- Bednar, Peter (author)
- Lund University,Lunds universitet,Institutionen för informatik,Ekonomihögskolan,Department of Informatics,Lund University School of Economics and Management, LUSEM
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Imrie, Peter (author)
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Welch, Christine (author)
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Bergvall-Kåreborn, Birgitta (editor)
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Nielsen, Peter Axel (editor)
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(creator_code:org_t)
- 2014
- 2014
- English.
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In: Creating Value for All Through IT. IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings. - 1868-4238. - 9783662434581 ; 429, s. 355-358
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http://link.springer...
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https://lup.lub.lu.s...
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Abstract
Subject headings
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- In this paper we look at opportunities to support the creation of value for all through the use of end-user-owned Virtual Personal Assistant. We use a chat-bot as example of technology with a possibility for transferring and diffusing new functionality, features and capabilities. This category of software can create potential value through its AI and natural language processing combined with emulation and imitation of emotional engagement which is personal, private and as such allows for intimate contextual relevance to be developed.
Subject headings
- SAMHÄLLSVETENSKAP -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)
- SOCIAL SCIENCES -- Media and Communications -- Information Systems, Social aspects (hsv//eng)
Keyword
- Personalized support
- End-user owned
- Knowledge worker
- Little data
- chat-bot
- Emotional engagement
- Contextual dependency
- Natural Language Processing
Publication and Content Type
- kap (subject category)
- ref (subject category)
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