Whose Relevance? : Web Search Engines as Multi-sided Relevance Machines

Sundin, OlofLund University,Lunds universitet,Informationspraktiker: Kommunikation, Kultur och Samhälle,Forskargrupper vid Lunds universitet,Avdelningen för ABM, digitala kulturer samt förlags- och bokmarknadskunskap,Institutionen för kulturvetenskaper,Institutioner,Humanistiska och teologiska fakulteterna,Pufendorfinstitutet,Universitetets särskilda verksamheter,Information Practices: Communication, Culture and Society,Lund University Research Groups,Division of ALM, Digital Cultures and Publishing Studies,Department of Arts and Cultural Sciences,Departments,Joint Faculties of Humanities and Theology,Pufendorf Institute for Advanced Studies,University Specialised Centres,Department of Arts and Cultural Sciences, Pufendorf Institute, Lund University, Lund, Sweden (author)

This opinion piece takes Google's response to the so-called COVID-19 infodemic, as a starting point to argue for the need to consider societal relevance as a complement to other types of relevance. The authors maintain that if information science wants to be a discipline at the forefront of research on relevance, search engines, and their use, then the information science research community needs to address itself to the challenges and conditions that commercial search engines create in. The article concludes with a tentative list of related research topics.
This opinion piece takes Google’s response to the so-called COVID-19 infodemic, as a starting point to argue for the need to consider societal relevance as a complement to other types of relevance. The authors maintain that if information science wants to be a discipline at the forefront of research on relevance, search engines, and their use, then the information science research community needs to address itself to the challenges and conditions that commercial search engines create in. The article concludes with a tentative list of related research topics.

Lewandowski, DirkLund University,Lunds universitet,Pufendorfinstitutet,Universitetets särskilda verksamheter,Pufendorf Institute for Advanced Studies,University Specialised Centres,Department of Information, Hamburg University of Applied Sciences, Hamburg, Germany; Pufendorf Institute, Lund University, Lund, Sweden(Swepub:lu)di0025le (author)
Haider, JuttaHögskolan i Borås,University of Borås,Akademin för bibliotek, information, pedagogik och IT(Swepub:hb)juha (author)
Informationspraktiker: Kommunikation, Kultur och SamhälleForskargrupper vid Lunds universitet (creator_code:org_t)

In:Journal of the Association for Information Science and Technology: Wiley73:5, s. 637-6422330-16352330-1643

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