Change Agent Infrastructure (CHAI) – a Stakeholder Analysis Tool for Ergonomics- and Work Environment- Related Change Projects

• This paper is a short communication introducing a novel method forstakeholder analysis, Change Agent Infrastructure (CHAI). The method isspecifically developed in the context of ergonomics/work environment-relatedchange projects and is meant for early stages of change projects. It mapspotential stakeholders against eight distinct “roles” that have been found inprevious research to facilitate or hinder workplace change. Mapping the“decision dilemmas” that stakeholders may face, as well as identifying over- orunderrepresented roles, may benefit the change project in terms of determininginformation needs and how the project team should be staffed. The method hasbeen iteratively developed and tested in educational and research projects. Themethod is visual, participative and helps to clarify the various participants’understanding of the change at hand and what it means for them – thiscontributes positively to information strategies and decisions that facilitates theplanning and execution of a sustainable change.

Ämnesord

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

SAMHÄLLSVETENSKAP  -- Annan samhällsvetenskap -- Arbetslivsstudier (hsv//swe)

SOCIAL SCIENCES  -- Other Social Sciences -- Work Sciences (hsv//eng)

SAMHÄLLSVETENSKAP  -- Annan samhällsvetenskap -- Tvärvetenskapliga studier inom samhällsvetenskap (hsv//swe)

SOCIAL SCIENCES  -- Other Social Sciences -- Social Sciences Interdisciplinary (hsv//eng)

SAMHÄLLSVETENSKAP  -- Annan samhällsvetenskap -- Övrig annan samhällsvetenskap (hsv//swe)

SOCIAL SCIENCES  -- Other Social Sciences -- Other Social Sciences not elsewhere specified (hsv//eng)

Nyckelord

Change processes

Participative ergonomics

Case study

Method

Stakeholder Analysis

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