Testing Operator Support Tools for a Global Production Strategy

• Globalisation of industry puts new demands on technologies and instructions to work in different time-space contexts. This paper examines four different support tools that can be used for different time-space contexts: face-to-face instructor (same time-same place), remote guidance with augmented reality (same time-different place), movie-based instructions and text-picture based instructions (different time-same place). Experiments of simulated product assembly were conducted to measure assembly time, product quality and the operators’ subjective emotions of the support tools. In total, 46 number of tests were conducted. Results indicate that the different support tools have both advantages and disadvantages, and therefore selecting appropriate support tools is dependent of the situation.

Subject headings

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Mänsklig interaktion med IKT (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Human Aspects of ICT (hsv//eng)

Keyword

experimental study

technology comparison

support tools

globalisation

assembly instructions

operator emotions

Publication and Content Type

kon (subject category)

ref (subject category)