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Artificial intellig...
Artificial intelligence and work transformations : integrating sensemaking and workplace learning perspectives
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- Engström, Annika, 1964- (författare)
- Jönköping University,JTH, Logistik och verksamhetsledning
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- Pittino, Daniel (författare)
- Jönköping University,IHH, Företagsekonomi,IHH, Centre for Family Entrepreneurship and Ownership (CeFEO),IHH, Centre for Entrepreneurship and Spatial Economics (CEnSE)
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- Mohlin, Alice (författare)
- Jönköping University,JTH, Logistik och verksamhetsledning
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- Johansson, Anette, 1977- (författare)
- Jönköping University,JTH, Logistik och verksamhetsledning
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- Edh Mirzaei, Nina (författare)
- Jönköping University,JTH, Logistik och verksamhetsledning
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(creator_code:org_t)
- 2024
- 2024
- Engelska.
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Ingår i: Information Technology and People. - : Emerald Group Publishing Limited. - 0959-3845 .- 1758-5813.
- Relaterad länk:
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https://doi.org/10.1...
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https://urn.kb.se/re...
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https://doi.org/10.1...
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Abstract
Ämnesord
Stäng
- PurposeThe purpose of this study is to explore the process of initial sensemaking that organizational members activate when they reflect on AI adoption in their work settings, and how the perceived features of AI technologies trigger sensemaking processes which in turn have the potential to influence workplace learning modes and trajectories.Design/methodology/approachWe adopted an explorative qualitative and interactive approach to capture free fantasies and imaginative ideas of AI among people within the industry. We adopt a conceptual perspective that combines theories on initial sensemaking and workplace learning as a theoretical lens to analyze data collected during 23 focus groups held at four large Swedish manufacturing companies. The data were analyzed using the Gioia method.FindingsTwo aggregated dimensions were defined and led to the development of an integrated conceptualization of the initial sensemaking of AI technology adoption. Specifically, sensemaking triggered by abstract features of AI technology mainly pointed to an exploitative learning path. Sensemaking triggered by concrete features of the technology mainly pointed to explorative paths, where socio-technical processes appear to be crucial in the process of AI adoption.Originality/valueThis is one of the first studies that attempts to explore and conceptualize how organizations make sense of prospective workplace learning in the context of AI adoption.
Ämnesord
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
- SAMHÄLLSVETENSKAP -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)
- SOCIAL SCIENCES -- Media and Communications -- Information Systems, Social aspects (hsv//eng)
Nyckelord
- Action research
- Sensemaking
- Socio-technical theory
- Organizational learning
- Collaboration
- Organizational change
- Management practices
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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